FAQs

The Giclée Prints - The Print Sizes are the Image Sizes of the prints. All Sizes are in Inches. Each print has a 1 Inch all around White Border. This makes the Full Paper Size 2 inches larger than the Print Image Size. The prints offered are Open Edition Prints. Having an Open Edition Print allows a greater Variety of Sizes and Print Substrates. The Prints sold on this site are of the Highest Quality of any Giclée Prints sold. Being a Limited Edition Giclée Print doesn't make the quality of the print any better. The Quality of the Giclée Print comes from the Care Taken in Producing the Print. The Attention to Detail and the Quality of the Materials is what makes our prints of the Highest Quality. Each Print comes with a Signed Certificate of Authenticity to ensure you're getting a Highest Quality Print.

Shipping - Each print order is Carefully Rolled with Protective Paper and shipped in a Heavy Duty 3" Shipping Tube to ensure it arrives undamaged. In the very unlikely event that your item is lost or damaged during post, then WE are responsible and will issue either a full refund or replacement - contact: info@thomasclementsart.com. Refund Policy

Flattening Your Print - Upon delivery, carefully unroll the print with protective paper and Place under a Flat Surface for 24 to 48 hours to flatten out the print. This should make the print relatively flat for framing. If the print is still not flat, you can try Using the Shipping Tube to Roll the Print the opposite way of the curl. Lay the Print face down on a flat surface keeping the protective paper in place. Take the Mailing Tube that the print came in and place it on the end of the face down Print. Carefully Roll the Tube while Wrapping the Print around it, being careful not to crease the print. Use several pieces of tape and secure the Print around the tube. Let it set for a few hours and then unroll it carefully.